Clive has been a part of the Concept Medical from the very beginning. He joined the company as a software engineer and since the initial humble beginning has become one of the owners. Over this period with the company Clive has been involved in every aspect of the development and building the future growth. Clive consistently challenges himself to personally and professionally develop more responsibility, knowledge and learnings. He believes strongly that opportunity and challenges go hand in hand and both have always been readily available to him in Concept Medical. Clive believes that customers are any business’s best ambassadors and as such put a strong focus on customer service. This approach has ensured the company’s growth and expansion.

Contact Clive on clive@conceptmedical.ie

Claire plays a key role in ensuring that every Concept Medical customer receives the highest level of service and support. As Customer Relations Manager, she works closely with healthcare professionals to build lasting relationships, understand their evolving needs, and ensure they get the most from our software solutions.

With a strong customer-first approach, Claire is dedicated to providing responsive communication, practical guidance, and a positive experience throughout every stage of the customer journey. She believes that excellent service is built on trust, reliability, and genuine relationships.

Contact Claire on claire@conceptmedicaloffice.com

Louise is responsible for driving business growth and helping healthcare providers discover how Concept Medical's solutions can transform their daily operations. She works closely with prospective clients to understand their requirements and recommend tailored software solutions that support efficiency, productivity, and patient care.

Her passion for building strong partnerships and delivering value has helped establish lasting relationships with clinics across Ireland. Louise is committed to ensuring every client finds the right solution for their practice.

Contact Louise on louise@conceptmedical.ie

In addition to business development, Louise oversees Concept Medical's hardware solutions, helping practices select reliable equipment that integrates seamlessly with our software platform.

From workstations and scanners to peripherals and complete practice setups, she provides expert advice to ensure healthcare professionals have the technology they need to operate efficiently and confidently.

Contact Louise on louise@conceptmedical.ie

Lucy is part of Concept Medical's dedicated support team, providing friendly and efficient assistance to customers whenever they need help. Whether answering day-to-day questions, resolving technical issues, or guiding users through new features, she is committed to delivering prompt and reliable support.

Her focus is on making sure every customer can work with confidence, knowing that expert assistance is always just a phone call or email away.

Joe manages the accounts and financial administration at Concept Medical, ensuring that billing, payments, and account management are handled accurately and efficiently.

Joe helps maintain smooth financial processes while providing clear and responsive assistance.

Fernanda supports Concept Medical's marketing initiatives by helping communicate the company's products, services, and innovations across digital platforms. She contributes to website content, social media, promotional campaigns, and brand development, ensuring that Concept Medical maintains a clear and professional presence.

Passionate about technology and healthcare, Fernanda works to strengthen the company's connection with healthcare professionals while supporting its continued growth and visibility within the industry.